IT General Controls (ITGC) Testing

Evaluating Privacy Risks to Safeguard Personal Data and Ensure Lawful Processing

IT General Controls (ITGC) Testing focuses on evaluating the core technology controls that support secure, reliable, and compliant operation of an organization's IT environment. These controls form the foundation for financial reporting integrity, regulatory compliance, and overall cyber resilience. A strong ITGC framework ensures that systems operate as intended, access is properly managed, changes are controlled, and data remains accurate and protected.

The assessment begins by reviewing critical domains such as **access management, change management, IT operations, and backup and recovery processes**. This includes validating user access rights, evaluating password and authentication controls, assessing how system changes are approved and deployed, and reviewing procedures that ensure systems run smoothly on a daily basis. ITGC testing helps identify gaps that could lead to data inconsistencies, unauthorized access, or operational disruptions.

The testing process also supports compliance requirements for audits such as **SOX, SOC 1/SOC 2, ISO 27001**, and other governance frameworks. Evidence is collected to demonstrate that controls are designed effectively and operating consistently throughout the year. Any control weaknesses are documented with clear recommendations to strengthen processes and enhance audit readiness.

By conducting periodic ITGC testing, organizations reduce operational and compliance risks, improve documentation quality, and build confidence that their technology environment supports accurate reporting and secure operations. Effective ITGC practices not only satisfy regulatory expectations but also contribute to long-term stability, security, and business continuity.

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